Starting September 22, 2019, Citi Double Cash allows its cash rewards to be transferred to ThankYou points.  This feature makes Double Cash the best personal card for general spending, returning 3% travel rewards based on our current valuation of ThankYou points, if paired with a premium ThankYou card such as Citi Prestige or Cit Premier.  Finally, we have a personal card comparable to Amex Blue Business Plus.  At least on paper, Double Cash beats Alliant Visa Signature which returns 2.5% cashback with a $99 annual fee.  A combo of Double Cash and Citi Prestige is also one of the best credit card combos.

The details can be found in the reviews and here are some highlights:

• A total of 2% cash rewards: unlimited 1% cash back for all purchases, and an additional 1% cash back for the payments made, as long as you at least pay minimum amount due each month.  You can redeem your cash rewards once your rewards balance exceeds $25, for statement credit, check, or direct deposit into your checking account.  Cash rewards expire after 12 months of account inactivity.  Starting September 2019, you might also transfer your cash rewards to ThankYou points at a ratio of 1:100.  The transfer is irreversible.
• Normally, you might redeem ThankYou (TY) points for cash, merchandise, gift cards, and travel, returning up to 1 cent per point (note: cash rewards in form of statement credit or check have 0.5 cent value and in form of bill pay have 0.65 cent value).  You might also transfer TY points earned from Double Cash to JetBlue's TrueBlue points at 1:0.8; as our current valuation of JetBlue points is 1.4 cents a piece, this option will make your TY points a little over 1 cent (1.12 to be exact); however, considering the hassle of redeeming points for flights, we actually won't recommend this option.  The bottom line: considering the valuation of TY points, for most consumers, it is better to keep the cash rewards earned from Double Cash as is and not to transfer them into TY points.
• However, if you have a premium TY card such as Citi Premier ($95) or Citi Prestige ($495), you might pool all your TY points together and take advantage of the better miles/points transfer feature: transferring TY points to miles/points of several frequent traveler programs at 1:1 ratio (including JetBlue).  In this way, you increase TY points earned from Double Cash quite a bit; based on our current valuation of 1.5 cents per TY point using this feature, Double Cash returns 3% rewards instead of 2% cashback!  Please see our featured review Marriott vs. MR vs. UR vs. TY vs. CR for the programs that allow points transfer to frequent traveler accounts.  In addition, Citi Premier has a fixed value flight redemption option at 1.25 cents per TY point; if you use this option, Double Cash then returns 2.5% rewards, a little lower than the miles/points transfer option but with a much easier redemption process.
• If you have a premium TY card and combine all your TY accounts, the TY points earned from Double Cash become transferrable to miles/points of several frequent traveler programs.  Based on our current valuation, Double Cash becomes a powerhouse for general spending, returning 3% travel rewards, beating both Chase Freedom Unlimited and Amex EveryDay Preferred.  Of course, you want to use Citi Prestige for dining & airlines & travel agencies (5x points, =7.5% rewards), hotels & cruise lines (3x points, =4.5% rewards), and foreign purchases.  You might replace Citi Prestige with Citi Premier which also allows frequent traveler miles/points transfer, returns lower rewards (3x points on travel & gas, = 4.5% rewards), but has a lower annual fee ($95, $150 lower than Citi Prestige's effective annual fee).

With the major devaluation of Citicard's protection benefits kicking in on September 22, 2019, we have been busy updating many pages as well as our rankings.  Most obviously, four Citi credit cards (Citi Prestige, Citi AA Executive, Citi Premier, Citi AA Platinum Select) all fell out of the Top Credit Cards for Protection.  As a matter of fact, Citicards dropped from the very top to the very bottom with regards to travel and consumer protection.

Our prestigious Top 10 Best Credit Cards also shows quite a few changes.  Citi Prestige drops from #1 to #3, while Citi Premier drops from #4 to #6 and Citi AA Platinum Select drops out of the Top 10.  Chase Sapphire Reserve once again clinches the crown, only after nine months.  The rest of the list reflects some minor changes in signup bonus, rewards, and perks.  Alliant Visa Signature comes back to the Top 10.

Sine June, Citi has been sending out emails to customers regarding the huge protection benefit change kicking in as of September 22, 2019.  Curiously I personally haven't received any email from Citi regarding this topic for any of my Citi cards - Prestige, DoubleCash, and ThankYou Preferred.  Maybe it was a glitch (for quite a few of us).  For whoever that haven't received email notifications, when you log into your Citi online account and go to the "Card Benefits" page, you will receive a pop up window with the exact same message as what is supposed to be in the email.  However, after you have viewed the message once, you won't see it again if you log back in.  Talking about being sneaky!

For example, on my Citi Prestige, I received the following message: "Effective September 22, 2019, Worldwide Car Rental Insurance, Trip Cancellation & Interruption Protection, Worldwide Travel Accident Insurance, Trip Delay Protection, Baggage Delay Protection, Lost Baggage Protection, Medical Evacuation, Citi® Price Rewind, 90 Day Return Protection, and Missed Event Ticket Protection will be discontinued and will no longer be provided for purchases made on or after that date. Coverage for purchases made before that date will continue to be available, and you may continue to file for benefits in accordance with the current benefit terms. Roadside Assistance Dispatch Service and Travel & Emergency Assistance will be discontinued and will not be available on or after September 22, 2019.  We are making these changes so that we can continue providing the key benefits that our customers use and value most at no additional cost. This change requires no action on your part. See FAQs under Card Benefits for answers to Frequently Asked Questions regarding these changes."

​This is absolutely the worst devaluation of benefit/protection we have seen in the history of not only Citi cards but all credit cards.  Different card products may show different messages.  It appears that after the devaluation, only a few protection benefits are left:

• Purchase Protection, Extended Warranty, FICO Score, Identity Theft Solution for Citi Prestige, Citi Premier, Citi ThankYou Preferred, Citi AA Executive, Citi AA Platinum, Citi AA Gold, Citi AA MileUp, etc.
• FICO score and Identify Theft Solution for Citi DoubleCash, Citi Costco, Citi Diamond Preferred, etc.
• Cellphone Protection will be available on World MasterCards and World Elite MasterCards.

We used to praise Citi cards for the extraordinary protection benefits, especially on the premium products.  Citi Prestige and Citi AA Executive are tied as #1 card for protection, and Citi Premier and Citi AA Platinum are tied as #4.  This surely will change after September 22, 2019.  In fact, ironically, Citi is going from the very top to the very bottom with regards to protection!  Stay tuned for the new Top 10 lists.

What can you do now?  If you think about cancelling your Citi card(s), I won't blame you.  As always, I will recommend keeping the card if it is one of your oldest cards to preserve your credit history.  It will also be good to keep non-fee cards such as Double Cash or Citi Costco Visa, if you enjoy their rewards.  If you have some purchases to make in the near future anyway, you probably want to make the purchases before September 22, 2019 to at least enjoy the protection such as Price Rewind, Return Protection, Extended Warranty, etc.  If you have a premium card you are paying annual fees on, you really need to sit down and reevaluate your situation.